[identity profile] copperbadge.livejournal.com posting in [community profile] crowdfunding
Hi! I'm Sam. I'm here at the kind invitation of [livejournal.com profile] ysabetwordsmith to talk a little bit about my experiences in combining crowdfunding, serialised web novels, and traditional bookselling.

There's a lot of talk in indy media circles about the importance of your audience, or in my case my readership, since most of my output is literary. Some of you have probably heard of The Technium's excellent article, One Thousand True Fans, about the power of "true fans" in your online community. But there's not a lot out there about how to build your audience -- not much more than there is about how to publicise a book and, believe me, there's not much of that at all. Publicity, donor relations, audience building, they're all pretty similar: you draw people in, engage with them, and convince them you're putting out a product worth their money.

Which is hard to do, 'cause we're mostly all broke these days.

I work in the not for profit sector, so I spend a lot of time around fundraisers. I also run a weekly blog post where I link to fundraising and activism efforts within "my" community, links which themselves are crowdsourced from my readership. Interacting with these causes, I've become familiar with the usual fundraising structure, which is to raise the money first and put the product out afterward (or, as the case may be, send the thank-you letters).

Because I can't do anything the right way round, I've ended up with a model which is totally backwards to this. But I'm making it work, and as a model for building an audience I believe it's pretty sound.

For the past three years I've been engaging in a process I call extribulum, which is terrible Latin for "out from the machine". It's also the name of the object it produces, a novel created digitally and edited by the internet. The easy breakdown is this:

1. I write a novel.
2. I post that novel sequentially online -- say, a chapter a day for two weeks. This is a basic serialised-novel format, only I don't ask for donations yet because...
3. I ask readers to critique the novel and get involved in the process of considered rewrites.
4. I then rewrite the novel and post a second draft for final changes, discussing my process with my readers.
5. The novel is typeset, sent to a print-on-demand publisher, and offered for sale.
6. Profit! (Sorry. I had to.)

I'm not making a living at this, which I'll be the first to admit. I'm not really sure I'd want to; that's an awful lot of pressure to put on a creative brain. But my first novel sold about five hundred copies, and my second about three hundred. When you think about the fact that the average vanity-press author sells fifty copies per edition, I think I'm doing pretty well. This past month, with no new novels released since last November and no publicity investment, I made about thirty dollars from book sales.

The advantages of this system are twofold.

One, I make a better product because I understand the people I'm selling to, and every time we go through the process -- which isn't without pains -- I learn a lot more about how people interact with their books. This isn't purely crowdfunding, but it takes advantage of the internet's vast intelligence asset. When I ask for honest opinions from readers, I learn a lot about how they interpret the text, what their expectations are, and what kinds of stories they want to hear. I learn about how prose affects the reader, and I learn how to differentiate which comments or parts of comments are going to be the most helpful to me in guiding the story.

This isn't confined to fiction; engaging any community in an effort teaches the moderator of that effort a great deal about their audience. One of the first rules of fundraising, as I've learned, is to make sure your prospective donor understands and cares about the cause. You can't help them care if you don't know who they are. This is true even in traditional fundraising: my bosses have a database entry for every donor and prospective donor they interact with, to track their involvement.

And this is perhaps the more important for those interested in crowdfunding: making the community care. When I ask for help, I engage my readers, so that they feel as if they're part of the process. Which, indeed, they are. When you're involved in something massive and successful you want to have a part of it to keep. When you have a physical reminder of something you were involved in, it means more to you than other, similar objects. Readers who contributed to the rewrites on my first two novels can buy either book off Lulu.com, open it up, and find a passage they told me to put in, or a place where they told me to take a passage out. That means something to them, and it makes me very proud.

To me the most vital part of crowdfunding is engaging your community not just with updates on your progress (blogging is important!) or repeated ads for your end-product, but with real interaction. People who are engaged stick around, they tell their friends, and they want to take an active role in helping you to get your product out there because there's a sense of mass ownership. I could talk for hours about the process of editing novels and the way in which I serialise them, but that's somewhat irrelevant here. The point is that a serial story draws the reader in -- but if they're participating in the editing and the direction of the story, they're going to stick around, and they're going to feel pride in the finished product. They're going to care.

A lot of crowdfunding advice starts with the assumption that your community already cares, but making them care is the most difficult part of any fundraising operation. It's where a lot of people fall down, either through an assumption that because they care, everyone should care, or because they don't know how to get people engaged when everyone has so many distractions waiting for them. It's a tough gig, and it's a slow build, but the community you build slowly is the one that's going to last.

Thanks for your time -- I hope this was helpful to everyone, and that it got some people thinking.

Obligatory publicity: if you'd like to see the process of extribulum in action, you can check out my first drafts at [livejournal.com profile] theoriginalsam and some further essays on writing at my extribulum tag. My books are available on Lulu, in both hardcopy and .pdf format, and I have a new novel, Trace, coming out early this fall. Thanks all!

(no subject)

Date: 2011-07-19 01:43 pm (UTC)
jenny_evergreen: (Default)
From: [personal profile] jenny_evergreen
Well said! There is nothing more crucial, I agree, than engaging an audience and maintaining them. This is one reason I like the LJ/DW blogging format; it's more conducive to conversations in comments than other formats, in my experience, and conversations in comments is a huge part of engaging the audience. Even Wil Wheaton, among the most famous bloggers on the internet, still interacts with his fans in the comments to his blog, and that's part of what KEEPS them his fans.

(no subject)

Date: 2011-07-19 05:55 pm (UTC)
pyraxis: Lin (Lin)
From: [personal profile] pyraxis
What came first, your circle of 3000+ LJ followers or your serialized novels? I have only a handful of people who've expressed interest in reading the novel project I've been working on. I'm curious how you initially got the ball rolling.

Thank you!

Date: 2011-07-19 07:25 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
This is a terrific post.

>>the power of "true fans" in your online community.<<

They do make a difference. I wasn't expecting to catch any with poetry, but I have -- there were 6 last year. The power they have is that of publishers; they choose so much of what gets released that it has an impact on the overall proportions. I pay extra-close attention to what they like, and want more of, so that I can focus on our shared interests. It might be a particular cultural setting, or an identity trait in characters, etc. but you'll see more of it because of their patronage.

>>I work in the not for profit sector, so I spend a lot of time around fundraisers. <<

Wow, that's really useful experience. I'd love to hear more about it, and what fundraising techniques can carry over to crowdfunding.

>>When I ask for honest opinions from readers, I learn a lot about how they interpret the text, what their expectations are, and what kinds of stories they want to hear.<<

Yes, sometimes this happens with poetry. If people comment that something is confusing, I can go back and edit it.

>>One of the first rules of fundraising, as I've learned, is to make sure your prospective donor understands and cares about the cause. You can't help them care if you don't know who they are.<<

Oh, that's a good point. I do keep a list of my donors, so I can see who's heading for k-fan (true fan) level. If they mention liking something, I may jot it down there.

Yes...

Date: 2011-07-19 07:26 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
... and it really helps to start crowdfunding somewhere with an extant audience pool, like LiveJournal. Then you just have to get people's attention, not haul them in off the street.

Hmm...

Date: 2011-07-19 07:41 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
One needs at least a modest audience to start with. Given a decent project, it will grow. The first few times I ran the Poetry Fishbowl, I had a much smaller audience and only a few people participating. Now it's a lot more vigorous.

If you have several people interested in your novel project, and they're enthusiastic, that might be enough for a beginning. You could plan things to build your audience. There's a post in the Memories file for that:
http://crowdfunding.livejournal.com/102299.html

Re: Thank you!

Date: 2011-07-19 07:42 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
See, that was something I didn't know. *laugh* It would be ironic if the influence went in the other direction, but if fundraising is lagging while crowdfunding is growing, that could happen.

(no subject)

Date: 2011-07-19 07:58 pm (UTC)
From: [identity profile] haikujaguar.livejournal.com
I often have something to say in response to a blog... and don't, because I can't get past the lack of threaded comments. :,

(no subject)

Date: 2011-07-20 01:07 am (UTC)
From: [identity profile] chrysoula.livejournal.com
Apparently my blog has threaded comments! I'll have to find out someday...

(no subject)

Date: 2011-07-20 02:25 am (UTC)
ext_162519: Photo of me holding a bobcat I raised (Writing)
From: [identity profile] laffingkat.livejournal.com
Really interesting post. Not sure how I would make use of it since I'm a patron rather than a creator, but it's fascinating just the same. And when I teach writing, I always emphasize the need to understand your audience.

(no subject)

Date: 2011-07-20 05:32 pm (UTC)
ext_162519: Photo of me holding a bobcat I raised (Laughing)
From: [identity profile] laffingkat.livejournal.com
Haha, yes, I can see that. And I don't comment as often as I should, so it's a good point.

Yes...

Date: 2011-07-20 06:33 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
Nothing is more depressing a sound from an audience than the chirping of crickets. Sound off. It helps.

Re: Yes...

Date: 2011-07-20 07:39 pm (UTC)
From: [identity profile] meeksp.livejournal.com
Note to self: don't chirp at ysabet...;)

But I agree, feedback is important! Honest critique helps me grow as an artist; even if I may not agree with every comment made, it's helpful to have another perspective. Comments and questions will often make me think explicitly about aspects of my drawing that came about instinctively or out of habit.

Re: Yes...

Date: 2011-07-20 09:29 pm (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
>>Note to self: don't chirp at ysabet<<

Ironically some of my bardic friends do a song, "Walkin' in the Woods," where the whole audience uses shakers to make cricket sound-effects.

>>Honest critique helps me grow as an artist; even if I may not agree with every comment made, it's helpful to have another perspective. Comments and questions will often make me think explicitly about aspects of my drawing that came about instinctively or out of habit.<<

You seem to be developing an audience with a sharp eye for art. Some comments are just "I like this" but often people point out favorite details or suggest improvements. Given that audience interest can activate a fresh round of work on a sketch, in your project, that works out very well.

I think it's important to consider not just the number of comments, but the quality of the audience. In crowdfunding you need an audience that is not just lively, but responsive to the type of work you're doing. You need people who can give savvy feedback, because basically, these folks are your editing/publishing crew. They pick what gets published and/or refined, and influence the development. So when you're building your audience, you have to think about how to find people who'll be good at that, and how to teach them constructive ways of interacting.

Re: Yes...

Date: 2011-07-20 11:26 pm (UTC)
From: [identity profile] meeksp.livejournal.com
I've been quite lucky in that regard so far, but you make a very good point about teaching your audience what kind of feedback is helpful. I'll have to keep that in mind!

Re: Yes...

Date: 2011-07-21 02:39 am (UTC)
From: [identity profile] ysabetwordsmith.livejournal.com
I've found that people are more likely to respond if they know what is expected or wanted. This is true not just with feedback, but interaction in general. Clear expectations improve the comment quality and discourage people from picking on each other.

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