Besides, if they would treat people decently, then people wouldn't be trying to flee in droves. If you look at small presses (or certain women's birthing clinics) they have a much nicer atmosphere because some of them are started by people who count a congenial workplace among their goals. They've had bad experiences with places that treated them like garbage, and they don't want to do that to anyone else ... and they're betting that other folks will be attracted to that model.