artsyhonker: a girl with glasses and purple shoulder-length hair (Default)
artsyhonker ([personal profile] artsyhonker) wrote in [community profile] crowdfunding2017-12-07 11:04 pm

Patreon fee structure changes

There are some structural changes to the way Patreon charges fees. They're now charging a minimum surcharge on every pledge, plus a percentage, to the patron. So if you pledge $1 it works out at $1.40-ish, or similar.

The exact numbers aren't that important. The problem, and what I see a lot of people up in arms about over on Twitter, is how this is going to affect patrons who are already pledging the minimum (currently $1) and are on a limited enough budget to not be able to afford a roughly 40% increase in price.

I also think that this will slow down the rate of new pledges: there's nothing that puts me off spending money more than being told one price, and then getting told another price at checkout because some random list of fees got added on. (And I grew up with provincial and federal sales tax being added to things after the price tag, so this isn't a new experience for me.)

My plan at the moment is to lower all my reward tiers such that patrons can pay the same as they were paying before and get the same thing. I obviously can't do this with the $1 patrons; I have comparatively few of those, so personally I'm... probably not going to be hammered too hard by this. But it's still not great.

I have a few ideas for how to deal with this. I don't know if I'll implement them, but others might well want to.

Bandcamp has a subscription service whereby you can pay an amount per year to get access to everything that artist records. The revenue share is pretty reasonable, and the subscriber doesn't have to pay any surprise fees.

Liberapay is a new-ish, crowdfunded crowdfunding site: the site doesn't make a profit but is funded in the same way that people crowdfunding through it are. It lets you specify your revenue goals in weekly terms. I think it works by patrons depositing a certain amount of money and specifying how much they want to go to whom and when, and then it just... does that until they run out of money, at whch point they need to deposit more. Harder for monthly budgeting for patrons, but great if you get a windfall and want to spend it on some artists; and it does keep the transaction fees lower for everyone (and lets Liberapay, presumably, make some interest on the carried balance? I don't know if they actually do this). I believe donors remain anonymous to receivers, which has advantages and disadvantages; you can't use this to give special gifts to subscribers.

I think most people here probably already know about Ko-fi and Paypal.

The thing I don't like about any of these solutions is that none of them are pay-per-work subscriptions, and that model is extremely helpful for me. If any of you know of crowdfunding platforms that are pay-per-work, please let me know.

In the meantime: this is a good lesson in why it's a good idea to make sure you keep in touch with your fans (or patrons or whatever) through some means other than whatever platform they happen to be giving you money on at the moment, and preferably through some means that you have independent control of rather than it being tied to one platform. Walled gardens are all well and good -- until somebody swallows the keys.
sporky_rat: Antique travel poster for Star Wars planets. Text: ALDERAAN (Alderaan)

[personal profile] sporky_rat 2017-12-08 01:54 am (UTC)(link)
https://exilian.co.uk/forum/index.php?topic=5446

Was listing off some alternates to Patreon.
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)

Thank you!

[personal profile] ysabetwordsmith 2017-12-08 02:09 am (UTC)(link)
I have linked this.
mdlbear: blue fractal bear with text "since 2002" (Default)

[personal profile] mdlbear 2017-12-08 04:58 am (UTC)(link)
Looks useful - thanks!